B&K Services provides aged care cleaning in Nowra as a commercial contractor for residential aged care facilities and retirement living sites across the Shoalhaven. We deliver scheduled facility cleaning programs to a written scope, with directly employed, police-checked teams. This is contract cleaning for care facilities, not in-home domestic cleaning.
Searching for aged care cleaning in Nowra brings up job ads, in-home support services and facility contractors all mixed together. B&K is a facility contractor. We clean residential aged care facilities and retirement living sites under a written scope and service agreement, with a defined schedule, a supervised team and one account manager responsible for the site.
Our work runs under an integrated management system certified to ISO 9001 (quality), ISO 14001 (environmental) and ISO 45001 (work health and safety). B&K's head office is in Wollongong.
Cleaning an aged care facility is different from cleaning a private home or an office. The building is occupied every hour of the day, shared spaces are used by many residents, and the program has to fit around care staff rather than the other way around.
We plan the program with your facility manager so each area has set tasks, a set frequency and an agreed cleaning window, and the same standard is kept from one week to the next.
Many regional facilities end up with cleaning that runs on informal arrangements: a casual cleaner, a contractor with no written scope, or cover that falls through when someone is away. It works until it does not, and then the facility manager fills the gap.
A defined contract sets out what is cleaned, when, by whom and what happens when a team member is unavailable.
Shifts are missed when a cleaner is sick or on leave, with no cover arranged.
Nobody can say exactly what is included, so standards vary week to week.
Start times move and your staff are left waiting or covering tasks.
Bathrooms, dining rooms and handrails get no more attention than quiet rooms.
Search results show job ads and home cleaning, not commercial providers.
There is no supervisor or account manager to raise issues with.
The scope lists each area of the facility with its own tasks and frequency.
Floors, surfaces and bins cleaned on a set cycle, arranged around residents and care times.
Private areasToilets, showers, basins, grab rails and floors cleaned and restocked on schedule.
AmenitiesTables, chairs and floors cleaned after meal service, ready for the next sitting.
Meal areasShared seating, tables and floors kept clean for residents and visitors.
Shared areasHandrails, doors and floors along main routes cleaned on a set frequency.
CirculationEntry, glass doors, front desk and waiting areas presented for visitors.
First impressionsTables, chairs and floors cleaned between group sessions.
Activity areasStaff rooms, offices and amenities cleaned around shift changes.
Back of houseServery benches and floors cleaned to a scope agreed with your kitchen staff.
Food serviceDoor handles, switches, call points and lift buttons wiped on schedule.
Touch pointsDaily floor care, plus periodic scrubbing and carpet cleaning.
Floor careBins emptied and relined, and bin areas kept clean.
WasteThe contract covers both the scheduled cleaning your facility needs every day and the periodic work booked through the year.
Scheduled cleaning on set days and times.
Booked in advance and itemised in the quote.
The plan is written after the walkthrough so it matches how your facility actually operates.
Every area listed with what is cleaned and how often.
Cover arrangements agreed so scheduled cleans still happen when a team member is away.
A regional site needs a roster that holds. We agree fixed cleaning windows with your facility manager and plan cover in advance.
Discuss Your Schedule
Every Nowra facility program starts with an itemised scope that lists inclusions and exclusions, so there is no confusion about what the contract covers. Certificates of currency for $20 million public liability and workers compensation are available on request.
A dedicated account manager runs scheduled inspections, weekly, fortnightly or monthly depending on the site, and is your contact for feedback, changes and cover. After-hours escalation to management is available through B&K's 24/7 support line.
What is included, and what is not, in writing.
Absences covered so scheduled cleans go ahead.
Site checks at a cadence set for your facility.
One contact for issues, changes and escalation.
A facility contract should mean you stop managing the cleaning day to day. These are the things that make that possible.
Directly employed, police-checked cleaners, not casual or subcontracted labour.
Every team member is inducted to your access rules and WHS requirements.
Low-odour products as standard, suited to chemically sensitive residents.
Changeover from an existing arrangement planned so cleaning does not stop.
Add pest control, hygiene, waste and maintenance services for your Nowra facility under one account.
When you compare providers for a Shoalhaven facility, start with these four questions.
Will the provider work under a written scope and agreement, not as ad-hoc home help?
What happens to scheduled cleans when a team member is sick or on leave?
Which bathrooms, dining and shared areas need the most frequent attention?
What keys, sign-in steps and inductions apply to your facility?
Choose a focus to see what typically goes into each part of a Nowra facility contract.
Final tasks and frequencies are confirmed after a facility walkthrough.
Final tasks and frequencies are confirmed after a facility walkthrough.
Final tasks and frequencies are confirmed after a facility walkthrough.
Four steps from first contact to a running facility contract.
Facility address, type, hours, priority areas and current arrangement.
We walk the site to confirm zones, access and cleaning windows.
An itemised quote with tasks, frequencies, cover and exclusions.
Planned start or handover, then scheduled inspections.
B&K provides commercial cleaning for aged care facilities in Nowra and across the Shoalhaven. Contact us to confirm coverage for your facility's address.
Answers for Nowra and Shoalhaven facility managers looking for a commercial aged care cleaning contractor.
This page covers commercial cleaning contracts for residential aged care facilities and retirement living sites. B&K does not provide in-home domestic cleaning or home-care support services.
No. This page is for facilities looking to engage a cleaning contractor. If you are looking for work with B&K, please use our careers or contact page.
Yes. B&K provides facility cleaning programs for aged care sites in Nowra and across the Shoalhaven. Send us your facility address and we will confirm coverage.
Cleaning days and times are fixed in the agreement, cover for leave and absences is planned in advance, and your account manager checks the site through scheduled inspections. If something is missed, you have one contact to raise it with.
A typical scope includes resident rooms and ensuites, shared bathrooms, dining and servery areas, lounges, activity rooms, corridors and handrails, reception, staff areas, high-touch surfaces, floors and waste areas, each with set tasks, frequencies and any exclusions.
Yes. Cleaning windows are agreed with your facility manager and set around meal service, care times and visiting hours. Quieter tasks are done in occupied areas and machine work is booked for low-use periods.
Yes. Nursing homes, aged care facilities and retirement living sites are cleaned under the same kind of facility program, scoped to each building.
Yes. Floor scrubbing, carpet cleaning, internal glass and deep cleans are itemised as periodic work and booked in advance.
Your facility's address in the Shoalhaven, facility type and size, operating hours, priority areas, access arrangements and any issues with the current arrangement. We then arrange a walkthrough and send an itemised quote.
Call 1300 136 954 or send the form below and we will arrange a facility walkthrough.
Tell us about your facility, how it operates and what the current cleaning arrangement is missing. We will walk the site and send an itemised quote for a facility cleaning contract.
1300 136 954
info@bnkservices.com.au
