B&K Services is based in Wollongong, and our strata cleaning is run from here. We clean foyers, lifts, corridors, stairwells and bin rooms across the Illawarra on a set roster, with local site inspections and one contact who follows up when a resident complains.
Strata managers and committees in the Illawarra need common property that stays presentable between visits, without residents ringing about the foyer, the lift or the bin room. That depends on a contractor who turns up as rostered and is close enough to fix problems quickly. B&K Services runs strata cleaning from our office in Wollongong.
Every cleaner is inducted on WHS obligations, safe chemical handling and site-specific risk assessments before their first shift. Our triple ISO certification — quality, environmental and safety — is independently audited each year.
Wollongong apartment and mixed-use buildings see steady resident and visitor traffic through entries, lifts and corridors. At buildings near the beach, sand tracked into foyers and lifts and salt film on entry glass add to the load. The cleaning scope has to reflect those everyday pressure points.
B&K Services builds the strata cleaning scope around the common areas that matter most to your building, with routine and periodic tasks agreed before service begins.
When Illawarra strata managers look for a new cleaning contractor, the reasons are usually the same: visits are missed, the contractor is hard to reach, and there is nothing to show the committee what was actually done.
A local contractor should make that easier. With our office in Wollongong, B&K can inspect buildings, follow up issues and adjust the scope without the delay of a contractor managed from elsewhere.
Visits skipped or standards changing week to week, with no record of what was done.
Resident complaints land with the strata manager because nobody answers at the cleaning company.
Buildings near the beach need entries, mats and lifts cleaned often enough to keep up.
Spills and odours build up when bin room cleaning is not matched to collection days.
Strata managers need a record to answer the committee, not just an assurance.
No consistent team means nobody knows the building, its access or its problem areas.
Each common area is scoped by its use, traffic and the standard residents expect to see.
Floors, mats, entry glass and furniture, including sand and grit tracked in from outside.
FIRST IMPRESSIONSVacuuming or mopping, skirting and door frames on each level at an agreed frequency.
HIGH TRAFFICLift floors, walls, mirrors, buttons and door tracks cleaned on every scheduled visit.
HIGH TRAFFICSweeping, mopping and handrail cleaning so stairs do not become a forgotten zone.
HIGH TRAFFICShared toilets and amenities cleaned and restocked to the agreed routine.
HYGIENE FOCUSFloors, walls and bin areas cleaned to manage spills and odours, timed around collection days where agreed.
HYGIENE FOCUSLetterboxes, parcel areas and surrounding floors kept tidy and clear of junk mail.
SITE-SPECIFIC CAREIntercoms, door handles, lift buttons, handrails and fob readers used by every resident.
HYGIENE FOCUSPedestrian entries, lift lobbies and litter at car park access points where included in the scope.
HIGH TRAFFICEntry doors and reachable glass cleaned routinely, including salt film at exposed coastal sites.
SURFACE CARECommon rooms, gyms, pool surrounds and BBQ areas where they form part of common property.
SITE-SPECIFIC CAREEntry paths and forecourts swept and kept clear of sand, leaves and litter.
SITE-SPECIFIC CARERoutine visits keep common property presentable between cleans. Periodic tasks are booked separately, so carpets, hard floors and glass are maintained without being missed or squeezed into every visit.
The tasks completed on every rostered visit, with the final scope agreed during the site inspection.
Deeper common-property tasks booked at set intervals, so they happen on time rather than when someone remembers.
The final plan reflects the number of levels and common areas, resident traffic, collection days and any requirements raised by the strata manager or committee.
The common areas that need attention on every rostered visit, prioritised by traffic and complaints.
Carpets, floors, glass and deep cleaning scheduled separately, so they are neither forgotten nor added to every visit.
The right roster depends on how busy the building is, when bins are collected and how cleaners access each area. B&K agrees fixed visit days and access arrangements, so the strata manager knows when the building is cleaned without having to check.
Discuss Your Schedule
A strata cleaning contract should make managing the building easier. The agreed scope sets out the priority areas and frequencies, and gives the strata manager a clear basis for raising issues and reviewing the service.
Because B&K is based in Wollongong, site inspections and issue follow-up are handled locally. Our management system is certified to ISO 9001, ISO 14001 and ISO 45001.
Areas, tasks and frequencies written down, so the committee knows what is included.
A Wollongong-based contact for questions, resident complaints and issues to fix.
Visit and inspection records the strata manager can rely on when questions come up.
The scope is reviewed when the building, its use or the committee's priorities change.
Strata managers need to know what is being cleaned, which areas are priorities and who to call when a resident complains. With B&K, that contact is in Wollongong, and the plan stays flexible when the building's needs change.
More than 100 skilled professionals supporting over 200 managed sites.
Each plan is built from a site inspection of your common property, not a template.
Quality, environmental and safety management independently audited to ISO standards.
B&K is based in Wollongong and services strata buildings across the Illawarra.
Add pest control, waste management, building maintenance or grounds maintenance to your building's service plan where required.
The most useful cleaning plan reflects how residents actually use the building. Before comparing strata cleaning companies, work through these questions with your committee.
How many residents and lifts does the building have, and when are entries busiest?
Which common areas draw the most complaints: foyers, lifts, bin rooms or stairwells?
Which entries collect the most sand and grit, and which touchpoints see the most use?
How will cleaners access the building and bin room, and on which collection days?
Tell us about the building and current cleaning issues, then identify the high-traffic, resident-facing and back-of-house common areas that need priority.
Agree routine frequency, access and periodic tasks, then request a strata cleaning quote based on your building's actual requirements.
Agree routine frequency, access and periodic tasks, then request a strata cleaning quote based on your building's actual requirements.
Agree routine frequency, access and periodic tasks, then request a strata cleaning quote based on your building's actual requirements.
Getting started takes four steps, handled by B&K's Wollongong team. Each step is adapted to your building's size, access and collection days.
Share the number of levels, common areas, current problems and committee requirements.
A site inspection to set the areas, priorities, access and visit frequency.
Confirm the strata cleaning scope and roster for committee approval.
Cleaning begins on the agreed roster, with a local contact for follow-up.
B&K Services provides strata cleaning from our Wollongong office to buildings across the Illawarra, including the locations listed below. Contact us to discuss your building.
Answers to common questions from Wollongong and Illawarra strata managers and committees about scope, rosters, local contact and quotes.
Yes. B&K Services is based in Wollongong and provides strata cleaning for apartment and mixed-use buildings across Wollongong and the Illawarra.
Yes. Call 1300 136 954 or use the quote form. We will inspect the building and provide a site-specific quote based on its size, common areas and required visit frequency.
It depends on the number of residents, lifts and levels, and how busy the entries are. Most buildings are cleaned on set days each week, with foyers, lifts and bin rooms given the most attention. Frequencies are agreed during the site inspection.
Strata cleaning covers common property rather than individual units: foyers, lifts, corridors, stairwells, bin rooms, mail areas, shared amenities and high-touch surfaces, with periodic carpet, floor and glass care added where needed. The scope is built from a site inspection of your building.
You will have a nominated B&K contact based in Wollongong. Issues are raised once, followed up locally and, where needed, the roster or scope is adjusted so the problem does not keep coming back.
Each building has a written scope and roster, and the work is checked through local site inspections. Service records give the strata manager a clear reference when residents or the committee raise questions.
Yes. Where included in the scope, bin room cleaning can be scheduled around the building's collection days to help manage spills, odours and litter.
No. This service covers common property managed by the owners corporation. B&K does not provide domestic or end-of-lease cleaning inside individual apartments.
The building's address, number of levels and lifts, the common areas involved, preferred visit frequency, collection days and the areas causing the most complaints. Floor plans help but are not essential.
Call 1300 136 954 or complete the quote form. B&K's Wollongong team will arrange a site inspection, then prepare a scope and quote for the strata manager or committee to review.
Tell us what is not working with your current cleaning and which common areas cause the most complaints. B&K's Wollongong team will inspect the building and quote a strata cleaning scope and roster your committee can review.
1300 136 954
info@bnkservices.com.au
